This document is provided in English. If any translated summary of it exists anywhere, the English version is the one that applies.
Last updated: January 2026
Categories of Personal Information We Collect
- Identifiers - name, email, account ID, IP address.
- Commercial information - ticket, order, and Galaxies redemption history.
- Geolocation data - approximate, IP-derived, used to default your language and theater.
- Internet/network activity - app and website usage data.
- Sensitive personal information - only if you apply to drive for OrderUp (government ID, driver's license).
See our full Privacy Policy for how each category is used and shared.
Your California Rights
If you're a California resident, you have the right to:
- Know what personal information we've collected about you.
- Delete personal information we've collected, subject to certain exceptions (e.g. active ticket records).
- Correct inaccurate personal information.
- Opt out of the sale or sharing of personal information - StarView does not sell personal information.
- Limit use of sensitive personal information (driver application documents) to what's necessary to process your application.
- Not receive discriminatory treatment for exercising any of the above rights.
How to Exercise Your Rights
Submit a request to [email protected] with "California Privacy Request" in the subject line. We'll verify your identity against your account details before fulfilling the request, consistent with CCPA/CPRA requirements.
Authorized Agents
You may designate an authorized agent to make a request on your behalf by providing written permission; we may still require you to verify your own identity directly.