Terms & Conditions

This document is provided in English. If any translated summary of it exists anywhere, the English version is the one that applies.

Last updated: January 2026

1. Acceptance of Terms

By creating an account or using StarView Cinema's website or mobile app (together, the "Services"), you agree to these Terms & Conditions. Ticket purchases are additionally governed by our StarView Cinema Terms & Conditions, which apply alongside this page.

2. Accounts

You're responsible for keeping your login credentials secure and for all activity under your account. Tell us immediately if you suspect unauthorized access. You must provide accurate account information, including your country, which determines your local pricing, language, and available payment methods.

3. Acceptable Use

You agree not to:

• Attempt to circumvent seat, ticket, or Galaxies-balance limits through automation or exploits.
• Resell tickets or Galaxies for commercial gain outside StarView's own sharing features.
• Interfere with the operation of the Services, including reverse-engineering security controls.
• Use a jailbroken, rooted, or otherwise compromised device to access purchase or payment features.

4. Galaxies and Rewards

Galaxies are a loyalty currency with no cash value, earned through real ticket purchases and redeemable for real rewards shown in the app. Galaxies balances, StarView X membership status, and reward eligibility may be adjusted to correct genuine errors or address fraud.

5. OrderUp Delivery

Food and drink orders placed through OrderUp are fulfilled by independent restaurants and delivered by independent drivers. StarView facilitates the order and payment; delivery times are estimates, not guarantees.

6. Intellectual Property

All StarView branding, app design, and original content are owned by StarView Cinema. Movie titles, posters, and trailers remain the property of their respective studios and are used under license or fair use for informational/promotional purposes.

7. Disclaimers

The Services are provided "as is." We work to keep showtimes, seat availability, and pricing accurate in real time, but errors can happen - StarView's liability for any such error is limited to a refund or credit for the affected order.

8. Changes to These Terms

We may update these Terms from time to time. Continuing to use the Services after an update means you accept the revised Terms.

9. Contact

Questions about these Terms can be sent to [email protected].